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SERVICES DELIVERY GUIDELINES

 
Service Delivery Guidelines
 
 
INTRODUCTION TO SERVICE DELIVERY:
 

The achievement of the goals of the National Population Policy 2000 is possible only by increasing access and quality of RCH services. The MNGO scheme as implemented in the last three years has indicated that a number of FNGOs have been providing para -clinical and non-clinical RCH services. Their capacity can be enhanced to be included in the pool of service providers. Therefore the revised guidelines place emphasis on service delivery by the FNGOs. Additionally, there are a number of NGOs who are not part of the scheme, but with capacity and resource to provide RCH services. These NGOs can be considered for support under the Service NGO Scheme. FNGOs, MNGOs and SNGOs function in underserverd and underserved districts

 
Service delivery areas for interventions under the MNGO Scheme are as follows:
 
•   Maternal and Child Health
•   Family Planning Services
•   Adolescent Reproductive Health
•   Prevention and Management of RTI
 
In addition to the above, the service delivery areas for interventions under the SNGO Scheme are as follows:
•   MTP Services; Dai Training;
•   Violence Against Women and; Male Involvement
 
Detailed guidelines for project development has been provided for each of the above-mentioned RCH components in this section of the NGO Guidebook. The concluding part of this section presents some
 
For details see Website of theMinistry ofHealth andFamily Welfare – mohfw@nic.in
 
financial guidelines specific to service delivery. The NGOs must refer to these broad financial guidelines when planning their intervention and budget.

Based on the above, a work plan and a budget plan will be prepared.

 
Financial Guidelines specific to Service Delivery
 

P Funds availability: Funds will be made available to NGO according to the proposed interventions for: Base line studies, conducting Community Needs Assessment, staff salaries and honorarium, conducting IEC activities, induction and in-service training for the staff, community orientation, development of mass media campaigns, various types of camps, MCH clinics, provisions purchase of FP supplies, essential drugs (according to list) to meet situations where government supplies are not available, purchase of clinical equipment, consumables required for the clinics/camps, setting up of depots hiring of space for clinic/meetings, monitoring visits- travel and DA, referral transport, documentation, relevant records, registers and formats, follow up on referral cases, administrative and contingency.

 
Limitations:
 
The salary component of the budget will not exceed 35 % of the total budget.
 
 
 
 
 

Voluntary Health Association of India,
B - 40, Qutub Institutional Area,
New Delhi 110016, INDIA